22be Privacy Policy
Your privacy matters to us. This Policy explains clearly what personal information 22be collects, why we collect it, how we use it, and what rights you have over your own data.
This Privacy Policy ("Policy") describes how 22be ("the Platform", "We", "Us", "Our") collects, uses, stores, and protects personal information provided by or collected about users ("You", "Player", "User") when accessing or using the services available at https://22be.ws. By using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you should cease using the Platform immediately.
22be takes the protection of personal data seriously. We do not sell your personal information to third parties. We do not share your data with advertisers. The personal information we collect is used exclusively to operate the Platform, verify your identity, process transactions, maintain account security, and comply with applicable legal and regulatory obligations. We store data only for as long as is necessary for these purposes.
Six Key Things to Know About How 22be Handles Your Data
These feature cards provide a plain-language summary of the most important aspects of this Privacy Policy. The full policy text below governs in all circumstances.
Information We Collect
22be collects personal information in the following categories. We collect only the information that is necessary for the purposes described in this Policy. We do not collect sensitive personal data beyond what is required for identity verification, payment processing, and responsible gaming compliance.
Where you contact 22be support, we also retain records of those communications — including the content of support messages, chat logs, and any documents submitted — for as long as is necessary to resolve the matter and for a reasonable period thereafter for quality and compliance purposes.
How We Use Your Information
22be uses the personal information we collect for the following purposes. We do not use your information for any purpose not listed here without first obtaining your consent or as required by applicable law.
- Account creation, verification, and ongoing management — including KYC identity checks required to confirm your eligibility to use the Platform.
- Processing deposits, withdrawals, and bonus transactions securely through integrated payment channels including bKash, Nagad, Rocket, Upay, and card processors.
- Fraud prevention, money laundering detection, and investigation of suspected prohibited conduct — including automated monitoring of account activity patterns.
- Responsible gaming compliance — including monitoring for signs of problem gambling behaviour and enforcing deposit limits, session limits, cooling-off periods, and self-exclusions requested by players.
- Providing customer support — including responding to queries, resolving complaints, and maintaining records of support interactions for quality assurance purposes.
- Platform improvement and security — analysing usage patterns to identify and fix technical issues, optimise performance, and maintain the integrity of the Platform for all users.
22be does not use automated decision-making or profiling for purposes that produce legal effects on players, other than the automated fraud and abuse detection systems that are necessary for the security of the Platform. If you have questions about how your data is used in any specific context, you may contact our support team at [email protected].
Legal Basis for Processing Your Data
22be processes personal data on the basis of the following lawful grounds. Each processing activity described in this Policy is associated with at least one of these legal bases.
Sharing Your Information
22be does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose. All third parties with whom we share data are required to handle it in accordance with applicable data protection standards.
- Payment processors — bKash, Nagad, Rocket, Upay, and card payment processors receive only the transaction data required to process your specific deposit or withdrawal. They do not receive your full gaming history or identity documents.
- Game providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and other integrated game studios receive only a session token and player identifier sufficient to load and run their games within the Platform. They do not receive your name, contact details, or payment information.
- Compliance and regulatory authorities — where we are legally required to disclose information to law enforcement agencies, financial intelligence units, or other regulatory bodies acting under lawful authority, we will comply with such requests. We will notify you of any such disclosure to the extent we are legally permitted to do so.
- Service providers — third-party technology providers who assist 22be in operating the Platform (for example, cloud hosting providers and fraud detection services) may process limited personal data on our behalf under strict data processing agreements that prohibit them from using that data for their own purposes.
22be will never share your personal information with third-party advertisers, data brokers, or any party for marketing purposes without your explicit prior consent. We do not operate affiliate tracking programs that involve sharing individually identifiable player data with external parties.
Cookies and Tracking Technologies
22be uses cookies and similar technologies on the Platform. Cookies are small text files stored on your device that help the Platform function correctly, remember your session, and improve your experience. The following types of cookies are used on the 22be Platform.
You can manage cookie settings through your browser. Disabling essential cookies will prevent you from using the Platform. To clear cookies already stored on your device, refer to your browser's help documentation. Please note that clearing cookies will end your current session and you will need to log in again.
Data Retention
22be retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention guidelines apply.
Active account data — including identity information, contact details, and gaming history — is retained for the duration of the account relationship and for a period of at least 5 years after account closure, in accordance with applicable anti-money laundering and financial record-keeping requirements. KYC verification documents are retained for a minimum of 5 years from the date of last transaction in line with standard financial compliance obligations.
Support communications are retained for 3 years from the date of the last interaction in the relevant support thread. Technical logs and device data used for security and fraud prevention are retained for up to 12 months, after which they are deleted or anonymised. Upon the expiry of applicable retention periods, 22be will securely delete or anonymise all personal data in accordance with industry-standard data destruction practices.
Your Data Rights
As a user of the 22be Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all rights requests within a reasonable timeframe. We may ask you to verify your identity before processing a rights request.
22be will not discriminate against you for exercising any of your data rights. If you feel your rights request has not been handled appropriately, you may escalate your concern by contacting 22be support directly at [email protected].
Data Security
22be implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, access controls that restrict access to personal data to authorised personnel only, regular security assessments of our Platform infrastructure, and procedures for detecting, reporting, and responding to personal data incidents.
No method of data transmission or storage is 100% secure. While 22be takes reasonable and appropriate steps to protect your personal data, we cannot guarantee that unauthorised access, hacking, data loss, or other breaches will never occur. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 22be will notify you without undue delay using the contact information held on your account.
Children and Minors
The 22be Platform is strictly for adults aged 21 and above. 22be does not knowingly collect, use, or retain personal data from any individual under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform or provided their personal data to 22be, please notify us immediately at [email protected] so we can take appropriate action without delay.
Third-Party Links and Services
The 22be Platform integrates games and services from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. While we select providers who maintain appropriate data security standards, each third-party provider operates under their own privacy policy with respect to any data they independently collect about your interactions with their software. 22be is not responsible for the privacy practices of third-party game providers. We recommend you review the privacy documentation of any third-party service you interact with if you have concerns about their data handling practices.
Changes to This Privacy Policy
22be reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will publish a notice on the Platform and, where we hold a valid contact detail for you, may notify you directly. The updated Policy will take effect from the date it is published at https://22be.ws/privacy-policy.
It is your responsibility to check this page periodically for updates. Your continued use of the Platform after any updated Policy has been published constitutes your acceptance of the revised Policy. If you do not agree with any change to this Policy, you must stop using the Platform and may request account closure by contacting 22be support.
Privacy Questions and Requests
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please contact the 22be support team. All privacy-related requests are treated with priority and handled in strict confidence.
Email: [email protected]
Now that you know how 22be protects your data, explore our platform — from live casino and cricket betting to slots and promotions.